Cresta AI | Generative AI for the Contact Center

cresta.com

Cresta AI | Generative AI for the Contact Center

cresta.com

chiutaMAB to MarketingEnglish · 2 years ago

Self-service, live coaching, and post call insights. AI-driven contact center intelligence allows teams to make every customer conversation count.

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Customer Segmentation: data-driven insights, personalized campaigns

Content Creation & Curation: automated content generation, content recommendations

Predictive Analytics: trends, sales predictions

Customer Engagement: chatbot, interactive campaigns

Ad Optimization: real-time bidding, ad targeting

Email Marketing: personalized email campaigns

Social Media Management: content scheduling

Lead Scoring and Nurturing: automated, dynamic

Marketing Analytics: tracking, actionable insights

A/B Testing and Experimentation: optimization

Influencer Marketing: campaign management

Voice Search Optimization: SEO, keyword analysis

Visibility: Public

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